Transformation Manager

Ten Group
📍 São Paulo - SP Publicado 27/02/2026 Área: Transformation Manager
Remoto / Home office

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We're looking for a dynamic Transformation Manager to join our team.

This is a broad and dynamic role with significant influence over the strategic direction of the company.

Local

São Paulo - SP

Híbrido com pelo menos 2 dias presenciais na semana

Responsabilidades

  • Lead and manage end-to-end tech & AI driven transformation projects, including planning, execution, and monitoring of progress.
  • Identify areas for improvement and develop strategies to optimise business processes whilst being able to evaluate potential return on investment.
  • Collaborate with cross-functional teams to drive change and ensure successful implementation of transformation initiatives.
  • Conduct detailed analysis of business operations, identify gaps, and propose innovative solutions including areas where automation and application of AI will drive a step change in workflow and impact.
  • Monitor and evaluate the effectiveness of strategy, change or transformation initiatives, making adjustments as necessary.

Requisitos

  • Bachelor's degree in Engineering, Mathematics, Computer Science, or a related field.
  • 3–5+ years of professional experience, ideally within a professional services environment (e.g., management consulting, investment banking, or an accounting firm).
  • Ambitious and motivated to design and lead change.
  • High potential, with the aspiration and capability to grow into future leadership roles within the business.
  • Highly numerate, naturally inquisitive, and deeply analytical, with the ability to translate complex data into clear, concise, and actionable insights.
  • Strong ability to quickly learn and adapt to new technologies, processes, and business areas, driven by genuine curiosity and a desire to understand how things work.
  • Ability to see the bigger picture and derive strategic insights from detailed numerical analysis.
  • Self-driven and resilient, comfortable operating in ambiguous or evolving environments with multiple competing priorities.
  • Recent experience using some of the following tools and languages: Data Visualization Tools: Tableau, Power BI, QlikView, or Looker.
  • Data Transformation & Querying Languages: SQL, M Code, DAX, or similar.
  • Automation Languages: Python, Java, C#, R, or similar.
  • Automation Tools: Power Automate, UiPath, Blue Prism, Alteryx, or Zapier.
  • Scripting for Workflow Automation : VBA, Shell Scripting, or JavaScript.

Benefícios

  • A competitive salary depending on experience, plus a performance-based bonus.
  • Hybrid working.
  • I Paid time away from work.
  • Our employees enjoy a competitive paid time off package, including a paid day each year to volunteer time for a good cause that is important to them.
  • Paid Sabbaticals.
  • One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave.
  • Extra Rewards.
  • Lucrative Ten Loyalty Rewards program which includes a bonus and gift to say thank you for being part of Ten.
  • Remote Working Holidays - possibilities to Travel and Work anywhere in the world!
  • Employee Discounts.
  • Access to lots of great travel and entertainment discounts as our clients' members would!

Faixa salarial

A competitive salary depending on experience, plus a performance-based bonus

Carga horária

Hybrid working. A minimum of 2 days per week in the office.

Sobre a empresa

Ten Lifestyle Group is an AIM-listed global travel and lifestyle concierge company founded in 1998 by Alex Cheatle and Andrew Long.

Delivering unique travel, entertainment and dining experiences to the world, Ten is a vital part of the customer engagement strategies of leading premium financial services and consumer brands.

Today, millions of members have access to Ten's services across lifestyle, travel, dining, entertainment and retail benefits on behalf of over fifty clients including HSBC, Bank of America and Westpac.

As well as offering a private membership tier, Ten serves some of the most valuable customers of the world's leading private banks, premium financial services and luxury brands.

Corporate clients use Ten's services to acquire, engage and retain affluent, high-net-worth customers.

The service drives critical customer metrics, including revenue growth and Net Promoter Score, and supports digital transformation initiatives.

Ten's partnerships are based on multi-year contracts which generate revenue through platform-as-a-service and technology fees.

Its operations are underpinned by an increasingly sophisticated personalisation platform comprising industry-first, proprietary technology, thousands of supplier relationships and 25 years of expertise delivered from 22 global offices.

All Ten's services are made available to clients on either a white-label, co-branded, or affiliate partnership basis.

Commitment to Diversity We encourage diverse philosophies, cultures, and experiences.

We appreciate diversity and are dedicated to creating an inclusive work environment for our employees.

Guidelines for Hybrid/Home Office option

  • Please note that this role operates on a hybrid working model, with a minimum of 2 days per week in the office.
  • Regular in-office presence is important to support collaboration, team connection, and effective cross-functional working.
  • For this reason, the hybrid arrangement is a core requirement of the role.
  • A secure home office at your confirmed address, free from background noise or other distractions
  • Internet service must meet minimum requirements and minimum speed check must be complete