Meridia is an AgTech company specialized in field data within complex smallholder-heavy agri-commodity supply chains such as cocoa, coffee, palm oil, rubber, and soy.
Local
São Paulo - SP
Híbrido
Responsabilidades
- Manage relationships with Brazilian operators, with a strong focus on EUDR and ICE CoT readiness.
- Guide operators through their readiness journey: onboarding, training, webinars, data preparation, restructuring, and cleaning.
- Support adoption of Meridia Verify for dataset validation, farm-plot risk classification, and mitigation workflows.
- Visit customers on-site within Brazil when needed to support data verification, workflows, and risk mitigation.
- Ensure timely program delivery, tracking milestones, dataset progress, and operator outcomes.
- Collaborate closely with Customer Success, Sales, Methodology, and ICE CoT teams.
- Maintain aligned documentation, local guidance, and Portuguese translations of key materials.
- Monitor program success metrics: ICE CoT-ready suppliers and volumes (MT)
- Collect operator feedback and translate it into actionable insights for Meridia's Customer Success and Product teams.
- Serve as a trusted advisor to local exporters, anticipating needs and providing clear, solution-focused guidance.
Requisitos
- 5+ years of experience in coffee and/or cocoa supply chains in Brazil, ideally working with exporters, cooperatives, or certification/compliance programs.
- 5+ years of Project Management, Program Management, Customer Success, or Technical Account Management experience, preferably within SaaS or technology-enabled services.
- Proven ability to manage complex customer programs and drive adoption of digital tools.
- Experience working with field-data workflows, suppliers, or compliance frameworks is highly desirable.
- Experience collaborating with international, cross-functional teams.
- Ability to operate independently and take ownership
- Affinity with farm-plot geospatial field data, GIS, and spatial compliance analysis.
- Proficiency with CRM systems (e.g., HubSpot, Salesforce) and project management tools.
- Strong analytical skills; comfortable working with datasets and operational metrics.
- Excellent organisation, communication, and stakeholder-management abilities.
- Fluency in Portuguese and strong English communication skills.
- Customer-first, proactive, and solution-oriented.
- Thrives in fast-paced, evolving environments.
- Passionate about sustainable and transparent supply chains.
- Strong local networks and understanding of Brazil's exporter ecosystem is a plus.
Diferenciais
- Flexible work schedule with 1-2 days per week São Paulo-based role with limited on-site customer visits
Benefícios
- Clear start date: April 2026
Carga horária
Part-time
Tipo de contrato
Freelance / Contractor
Processo seletivo
- Applications will be processed on a rolling basis. Only applications meeting the qualifications and submitted through Workable will be reviewed.
Sobre a empresa
Meridia is an AgTech company specialized in field data within complex smallholder-heavy agri-commodity supply chains such as cocoa, coffee, palm oil, rubber, and soy. Meridia's mission is to improve the veracity of datasets driving decision making in global agri-commodity supply chains and to build transparent and inclusive supply chains that afford smallholders a level playing field.
Engagement type
- Freelance / Contractor
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