Base.com is an All-In-One Multi Channel Management System trusted by over 30k companies globally.
Local
Porto Alegre - RS
Híbrido
Responsabilidades
- Prioritize and deliver high-impact integrations (e.g., online marketplaces, online stores, 3PLs, etc.)
- Lead discovery with Brazilian merchants (SMB → enterprise) to map workflows across marketplaces, webstores, ERPs, 3PLs, accounting, and shipping; translate insights into clear PRDs and specs.
- Work with partners technical documentations API/webhooks flows and define a clear guideline for Tech Team to develop changes inside Base platform
- Lead implementation for complex enterprise rollouts—solution design, configuration, edge-case handling, etc.
- Create product collateral with GTM (release notes, enablement decks, partner one-pagers) and support sales cycles as product expert.
- Monitor the Brazilian competitive landscape and partner ecosystems; feed insights into build/buy/partner decisions.
Requisitos
- 2+ years as Product Owner in ecommerce SaaS Business
- Technical fluency (reading API docs, writing sample payloads, running Postman/cURL; bonus: light scripting/SQL).
- Proven track record delivering API-driven integrations at scale (REST, OAuth, webhooks, pagination, rate-limit strategies, retries).
- Strong discovery and systems thinking: process mapping, edge-case analysis (returns, partials, bundles, kits, backorders, cancellations).
- Hands-on with data and metrics: define KPIs, run analyses (SQL or equivalent), instrument events, and make roadmap tradeoffs with evidence.
- Excellent PRD/spec writing; crisp communication with engineers, enterprise clients, and executives.
- Experience leading complex client engagements and partnering with / working as Technical Implementation Expert.
- Comfort operating in a fast-moving startup environment; bias for action and ownership.
Diferenciais
- Deep marketplace expertise (Amazon, MercadoLive, Shopee, TikTok Shop etc.) or commerce platforms (Shopify, VTEX, Wake, Magento, Nuvemshop etc.)
- ERP/WMS/Accounting integrations (TOTVS, Linx, Senior, Bling, Olist etc.) 3PL/fulfillment experience (Correiros, J&T Express etc.) Catalog & taxonomy normalization, variant/attribute modeling, and multi-warehouse inventory/ATP logic.
- Experience with order orchestration, routing rules, SLAs, and exception handling at enterprise scale.
- Success in high-growth SaaS or at a commerce enablement company; prior founder/owner mentality.
Carga horária
Híbrido
Sobre a empresa
Base.com offers proprietary SaaS solutions for merchants that helps them scale up, automate and optimize their businesses across all the sales channels.
We are looking for go-getters with entrepreneurial spirit to help us drive our Brazilian expansion!