Product Expert

CNX
📍 São Paulo - SP Publicado 13/09/2025 Área: Product Expert
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Responsabilidades

  • Prepare quotes, contracts, and RFP/RFI responses
  • Maintain quote documentation with accurate pricing and configurations
  • Maintain sales demonstration tools and applications in support of sales teams
  • Work within a few sources of data/systems to produce an outcome with some variability
  • Practice a moderate level of independent judgement to make decisions
  • Develop and deliver sales presentations and/or trainings in a professional and effective manner
  • Maintain up-to-date awareness of company activities and industry trends
  • Provide consistent follow up on opportunities or inquiries
  • Assist customers in person, by phone, email, or live chat to help diagnose and research information regarding the use of a product or service
  • Troubleshoot problems and assist customers to understand why a product is notworking properly or service is not meeting expectations
  • Identify and summarize moderately complex issues for management review
  • Work with teams and report directly to Support Manager