Pre - Sales Manager NORAM

RateHawk
📍 São Paulo - SP Publicado 31/10/2025 Área: Gerente de Pré-Vendas
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Local: São Paulo - São Paulo, Brazil, TELECOMMUTE, São Paulo, State of São Paulo, Brazil Formato: Remoto

RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.

Local

São Paulo - SP

Remoto

Responsabilidades

  • Process new registrations within the first 24 hours
  • Perform preliminary checks for fraud indicators on new registrations assigned through the CRM system
  • Make multiple call attempts to reach new partners
  • If unsuccessful, send a series of onboarding emails to initiate contact
  • Conduct initial onboarding calls to understand the business segmentation and verify the legitimacy of the partner's business
  • Request and verify necessary documents, ensuring all required documentation is accurately processed within the first 24 hours
  • Propose and schedule onboarding meetings with the Sales Manager

Requisitos

  • Minimum of 1 year of successful experience in customer operations or account management within B2B companies in the tech or travel/hospitality industry
  • Fluent in local language and English
  • Analytical skills
  • Used to data-driven decision-making, metrics-driven and good with numbers
  • Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with the fast-changing business environment
  • Teamplayer
  • International mindset
  • Ability to understand and work across a wide range of cultural contexts reflecting ETG's global presence

Diferenciais

  • Flexible schedules and opportunity to work remotely
  • Ambitious and supportive team who love what they do, appreciate each other, and grow together
  • Internal programs for adaptation and training, development of soft skills, and leadership abilities
  • Partial compensation for participating in external training and conferences
  • Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world
  • Corporate prices on hotels and travel services
  • MyTime Day Off - an extra non-working day without loss of compensation

Benefícios

  • Flexible schedules and opportunity to work remotely
  • Ambitious and supportive team
  • Internal programs for adaptation and training
  • Partial compensation for participating in external training and conferences
  • Corporate English school
  • Corporate prices on hotels and travel services
  • MyTime Day Off

Sobre a empresa

Our mission is to create, distribute, and operate the most convenient travel products.

We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.