Local: State of São Paulo - São Paulo, Brazil, TELECOMMUTE, State of São Paulo, Brazil
About Wati Started as a WhatsApp team inbox in 2020, Wati has evolved into a full revenue orchestration system that goes beyond a single platform.
Local
São Paulo - SP
Remoto
Responsabilidades
- Design and build systems to automate: Lead routing, Pipeline movement, Lifecycle workflows
- Sync data across CRM, billing, product, and support tools
- Develop Automation & Revenue Infrastructure
- Build AI-powered systems to: Qualify and enrich leads, Detect buying signals and prioritize accounts, Surface deal risks and recommend next-best actions
- Automate repetitive decision-making across GTM workflows using LLMs and agents
- Transform CRM, product usage, campaign, and conversation data into actionable insights
- Build systems that provide real-time intelligence to revenue teams
- Continuously improve: Conversion rates, Speed to lead, Pipeline velocity, Sales productivity
- Define success metrics and own outcomes end-to-end
- Operate with a strong focus on measurable business impact
- Continuously iterate and improve systems based on performance and feedback
Requisitos
- Responsabilidades 3–6 years in Revenue Operations, GTM Engineering, CRM Architecture, or a closely related Systems / Automation role.
- Experience building automation, integrations, or AI-driven systems in a SaaS or GTM environment
- Has personally shipped at least one LLM-powered workflow in production — that solved a real business problem.
- Strong understanding of: Business systems and workflows; APIs, webhooks, and automation logic
- Hands-on experience with: CRM platforms, Automation tools, Data systems
- Comfort working with messy, unstructured data and fast iteration cycles
- Strong ownership mindset with a focus on measurable business impact (pipeline, conversion, velocity)
- Builder mindset — you prefer creating systems over managing processes
- Ability to work remotely across time zones with global teams
- Fluency in Spanish and Portuguese (required), with strong English communication skills
- Tech Stack CRM & CX: HubSpot, Intercom Billing: Stripe, Chargebee Automation: Clay, Zapier, Make, n8n Development: JavaScript, Python, Node.js, REST APIs, Webhooks Data: SQL, BI tools, dashboards AI: LLM APIs, Prompt Engineering, AI Agents
Sobre a empresa
Wati is designed for scalability and intelligence.
At the heart of our solution is Astra, our intelligent AI layer, which helps you create AI Agents for all customer interactions and all your messaging platforms.
Trusted by over 16,000 customers across 190+ countries, Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify.
As a Premium-tier Partner of Meta and Google, we maintain the highest standards of platform excellence and integration.
WhatsApp