This is a full-time on-site role for a Service Engineer located in São Paulo.
Local
Indaiatuba - SP
Presencial
Responsabilidades
- Field and workshop maintenance on AWP's & material handling products.
- Resolve any warranty issues as required and communicate any problems limiting a repair completion.
- Provide technical product support for Dingli employees, customer representatives and equipment.
- Support Dingli customer base by traveling to sites around the Brasil region for Dingli equipment sales and repairs when required.
- Continue to advance skills, licensing and qualifications where necessary to complete the roles and responsibilities of your employed position with Dingli.
Requisitos
- Prior experience in servicing and maintaining AWP/MEWP, preferably within the machinery industry.
- Strong technical knowledge and understanding of mechanical and electrical components.
- Excellent problem-solving skills with the ability to diagnose and resolve issues efficiently.
- Knowledge of equipment rental companies in Brasil will be a definite advantage.
- Exceptional communication and interpersonal skills, with the ability to effectively communicate complex technical concepts to both technical and non-technical audiences.
- Proactive and self-motivated, with the ability to work independently and as part of a team.
- Strong customer service orientation and the ability to build and maintain relationships with clients effectively.
- Willingness to travel to customer sites as required for on-site service and support.
- Fluent written and spoken English or Chinese.
Carga horária
Full-time on-site
Tipo de contrato
Presencial
Responsabilidades
- Field and workshop maintenance on AWP's & material handling products.
- Resolve any warranty issues as required and communicate any problems limiting a repair completion.
- Provide technical product support for Dingli employees, customer representatives and equipment.
- Support Dingli customer base by traveling to sites around the Brasil region for Dingli equipment sales and repairs when required.
- Continue to advance skills, licensing and qualifications where necessary to complete the roles and responsibilities of your employed position with Dingli.
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