Consultor de Suporte ao Cliente

Support Your App
📍 São Paulo - SP Publicado 08/04/2026 Área: Consultor de Suporte ao Cliente
Remoto / Home office
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Local: São Paulo - São Paulo, Brazil, TELECOMMUTE, São Paulo, State of São Paulo, Brazil Formato: Remoto

Local

São Paulo - SP

Remoto

Responsabilidades

  • Deliver outstanding customer support via chats and emails; Be organized and process driven, maintaining a structured workflow; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.

Requisitos

  • Excellent English communication skills (Written C1 level or higher); 1+ years of experience in a customer support role; Experience providing support via chats and emails in English is a must; CRM systems expertise; Strong analytical thinking and reading skills; Proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Experience in the gaming industry.

Diferenciais

  • Provide services during flexible hours; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.

Benefícios

  • Compensation in USD; Rewards for referring friends; Balance between project workload and personal time; internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.

Carga horária

Flexível

Sobre a empresa

SupportYourApp Right now, we're expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open. If you're ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.

Benefícios e condições

  • Some benefits typically apply to employees; independent contractors may not be eligible for all of them.

Final terms will be clearly defined in your agreement if selected.

Política de Privacidade

  • Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

Estimativa salarial para Consultor de Suporte ao Cliente em São Paulo/SP

Listamos abaixo as 3 profissões mais próximas com salário médio, conforme aproximação com ocupações do Ministério do Trabalho e Emprego.

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