Customer Support Agent - DE in Berlin, Germany | Careers at SumUp
Local
Berlin - DE
On-site
Responsabilidades
- Supporting our German-speaking customers by phone, email, chat and social media channels
- Supporting our merchants for all questions and inquiries about our POS solution
- Actively work on the optimization of all processes related to our customers
Requisitos
- Multi-tasking skills
- Excellent verbal and written communication (German and English)
- Problem solving attitude
- Experience with CRM systems
- Demonstrated ability to work in team and also independently
Diferenciais
- Opportunity to work with SumUppers globally on large-scale fintech products
- Commitment to Diversity and Inclusion
- A dedicated annual L&D budget of €2000 for attending conferences and/or advancing your career through further education
- 30 Days Sabbatical after completing 3 years of employment with SumUp
- Referral Bonus
Carga horária
This job is on-site.
Sobre a empresa
Founded in 2012, we're the trusted partner of over 4 million merchants in 37 markets worldwide, providing simple and affordable tools that enable them to manage payments, business finances and customer relationships.
SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce.
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