Are you passionate about renewable energy?
Do you thrive in fast-paced, hard-working and purpose-driven environments?
If you're ready to use your skills to help build a stable customer base that changes the world for the better, then look no further - we want YOU!
Local
São Paulo - SP
Hybrid
Responsabilidades
- Be the go-to contact for our diverse range of B2B customers, including solar installers and utilities for the BR market.
- Solve technical problems from day one after signature and guide them through technical questions about our system and solar and heatpump (you don't need to be an expert directly).
- Leverage customer feedback to enhance our software, in close collaboration with our development team.
- Continuously improve customer experience and help them day to day in calls and in our supportchat.
- Identify technical bottlenecks with customers and improve our solutions with the engineering team.
- Strategically plan and implement projects that drive Reonic's growth and innovation.
Requisitos
- Experience in B2B SaaS customer service or success, with a strong emphasis for engaging directly with customers.
- Technical background e.g. (industrial-) engineering.
- Previous experience in the start-up ecosystem.
- Motivation to drive change in renewables and have a positive impact.
- Excellent communication and presentation abilities in English.
Diferenciais
- Be part of one of the fastest growing VC-backed startup in Germany with 2400+ satisfied B2B customers.
- Enjoy opportunities for personal and professional growth.
- Embrace the freedom to innovate and make quick changes in a dynamic team.
- Perks include gym membership, coffee, regular team events, MacBook and more.
- Receive competitive pay.
Benefícios
- Gym membership
- Coffee
- Regular team events
- MacBook
- Competitive pay
Carga horária
Full-time, hybrid position with 3 days at the office
Sobre a empresa
At Reonic, we're on a mission to simplify renewable technology with our B2B SaaS solutions for solar, storage, and heat pumps.
Backed by top-tier investors and trusted by 2400+ business customers, we're growing fast—and we need YOU to help us accommodate our new and existing customers.
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