At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed.
Local
Barcelona - RN
Presencial
Responsabilidades
- Guarantee the management and prioritisation of the customer demands and solve them
- Offer an unwavering quality to our customers
- Manage diverse requests
- Ensure an adequate communication and accompany the internal teams in case of major incidents
- Be in contact with the customers in different channels (calls, emails, chats)
Requisitos
- Fluent in German and English
- Problem-solver
- Outstanding communicator and customer-oriented
- Keen to evolve in a start-up environment
- Flexible working on a Shift rotating schedule
- Happy to work at our Barcelona HQ
Diferenciais
- 🌎 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Barcelona office.
- 🌈 Commitment to Diversity and Inclusion: Be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced
- 📚 A dedicated annual L&D budget of €2000 for attending conferences and/or advancing your career through further education
- 🥗 Restaurant tickets
- 🔄 30 Days Sabbatical: Enjoy the unique opportunity to take a well-deserved break with our 30 days sabbatical benefit after completing 3 years of employment with SumUp
- 🔗 Referral Bonus: Earn additional rewards by referring talented individuals to join the SumUp team
Benefícios
- Office-first setup
- Restaurant tickets
Faixa salarial
vazio
Carga horária
Shift rotating schedule
Tipo de contrato
vazio
Sobre a empresa
SumUp is a global FinTech company that aims to build the first-ever global card acceptance brand. Small businesses in over 33 countries rely on SumUp to get paid.
We believe in the everyday hero. Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses.
SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce.
Job Application Tip
- Please note that this is only a guide. If you don't tick every box, it's ok too because it means you have room to learn and develop your career at SumUp.
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