Business Analyst II

Housecall Pro
📍 São Paulo - SP Publicado 15/09/2025 Área: Business Analyst
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Local

  • Remote environment: totally built to make you feel that we are all together in one space without leaving your home office!
  • Self Managed PTO: Beach? Mountains? Camping? Discovering new experiences? You are free to take time out as you need!
  • Flexible work hours: We believe that you can reach your professional and personal goals working with us and encourage you to have a work life balance!
  • A culture built on innovation that values big ideas: We are always open to new ideas that will improve the life of our Pros!
  • MacBook (or PC if you prefer!) + Setup Fee ($500): What is remote work without the right tools? Here at HCP, you can choose your computer and set up your home office!

Responsabilidades

As a Business Analyst II, you bring data together and develop sharp insights to improve the operational and financial performance of the business. You are a strong written and verbal communicator who is comfortable working cross-functionally with senior leadership, diverse stakeholders and teams. You are curious, analytically minded, and action oriented. You are responsible for instrumenting, measuring, and analyzing our user acquisition and engagement. You work with business leaders to help them see the business from every angle.

Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

In your day to day, you will:

  • Become an expert in our products and services, and gain a deep understanding of our Pros and how our products and services enable their businesses
  • Drive results by supporting stakeholders in identifying and answering key questions through data-driven analysis
  • Define problem statements and formulate and execute measurement plans that align with business needs
  • Interpret data and communicate findings back to business stakeholders in written and visual format
  • Develop strategic and thoughtful analysis to answer questions such as: How can we get better at understanding when a customer is ready to purchase? How can we segment our customers in meaningful ways, and how can we target each segment most effectively?
  • Drive data-informed strategies, which help improve user acquisition and engagement

Requisitos

  • Bachelor’s or Master degree, preferably in business administration, finance, economics or data analytics, or equivalent experience
  • 2+ years of experience with a BI tool such as Tableau, Power BI or Looker (Tableau preferred)
  • Proficiency in SQL and transforming raw data into usable data sets for analytical purposes
  • Demonstrated experience sourcing business questions from key internal stakeholders, refining them, and answering them comprehensively with data and analytics
  • Experience in or supporting a customer success function preferred

Diferenciais

  • A self-starter with the ability to learn quickly
  • An ability to understand the bigger picture for any request
  • Curious, innovative mindset with a focus on solving problems
  • Prompt attention to detail
  • Strength in collaborating cross-functionally

✨ Let’s talk numbers! ✨ Our compensation range for this role begins at $X USD per month 💵

Sobre a empresa

Housecall Pro is a fintech company founded in 2013. We built a SaaS platform that helps Home Service Professionals operate their businesses.