Assist in developing and executing service strategies, improving service standards and processes.Analyze customer vehicle usage scenarios and needs, assisting in the design of service products.
Local
Campinas - SP
Presencial
Responsabilidades
- Assist in planning owner care activities and participate in the formulation of operational plans during thecustomer lifecycle.
- Assist in promoting the service brand and conducting related service marketing activities.
- Assist in maintaining and operating promotional platforms such as automotive apps, social media, and websites.
- Assist in enhancing customer experience and providing improvement suggestions.
- Assist in implementing spare parts pricing strategies, participate in daily spare parts pricing management and dataanalysis;
- Participate in the development and pricing of after-sales products and accessories, supporting superiors in relevantprojects;
- Assist in managing business affairs with partner brands, ensuring that partners' service quality meets companystandards.
Carga horária
Tempo Integral——Full-time official employee (CLT system)
Tipo de contrato
CLT
Sobre a empresa
BYD do Brasil (Campinas)
WhatsApp