Local: Brasília - Brasília, Brazil, TELECOMMUTE, Brasília, Brasília, Brazil Formato: Remoto SHIELD is a device-first fraud intelligence platform that helps digital businesses worldwide eliminate fake accounts and stop all fraudulent activity.
Local
Brasília - DF
Remoto
Responsabilidades
- Lead our expansion efforts in named set of existing accounts by connecting at the level of CXO's.
- Participate in Value Engineering and Centres of Excellence exercises in large accounts.
- Identify business problems and work cross-functionally to provide solutions.
- Build relationships with important decision-makers within the current accounts.
- Generate new opportunities, close deals in our existing accounts and Value-based solution selling ability.
- Drive high engagement and demonstrate value realization & ROI of SHIELD through Executive Business Reviews and other channels.
- Collaborate effectively with Sales, Engineering, Business Development, Marketing, and Product teams.
- Proactively identify and resolve account success blockers.
- Hands-on troubleshooting and debugging to ensure clients day-to-day technical challenges/issues are resolved in a timely and professional manner.
- Periodic review of your account performance, identify improvement opportunities, both internal and external.
Requisitos
- 8+ years of SaaS Enterprise Sales and /or Account Management experience with large enterprise accounts with a proven ability to create a new opportunity
- Hands on experience and good knowledge in SDK, HTTP, JavaScript, RESTful APIs, JSON, OAuth and SQL is a Plus
- Strong executive presence and ability to develop executive-level (CxO) relationships and lead strategic initiatives with customer
- Excellent verbal/written communication skills
- Ability to convey complex information in a clear and concise manner to clients/ internal stakeholders
- Develop a good understanding of clients' business goals, monetization strategies, performance metrics
- Support sales team to increase revenue & strengthen client relationships
- Adept at identifying issues and providing effective solutions to ensure client satisfaction and campaign success
- Taking initiative is key in this role, whether it's spotting new opportunities or addressing potential issues before they escalate
- Working closely with cross-functional teams is a must
Sobre a empresa
SHIELD is a device-first fraud intelligence platform that helps digital businesses worldwide eliminate fake accounts and stop all fraudulent activity.
Powered by SHIELD AI, we identify the root of fraud with the global standard for device identification (SHIELD Device ID) and actionable fraud intelligence, empowering businesses to stay ahead of new and unknown fraud threats.
We are trusted by global unicorns like inDrive, Alibaba, Meesho, TrueMoney, Unico ID, OLX, and more.
With offices in San Francisco, São Paulo, London, Berlin, Jakarta, Thailand, Bengaluru, Beijing and Singapore, we are rapidly achieving our mission - eliminating unfairness to enable trust for the world.
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