Customer Support Expert - Dutch in Barcelona, Barcelona, Spain | Careers at SumUp EN ES LoadingExplore open rolesLoadingOpen menuBack to all jobsCustomer Support Expert - Dutch Barcelona, Barcelona, Spain · Customer Support LoadingApply now Customer Support Agent - Dutch speaker At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed.
Local
Barcelona - RN
Presencial
Responsabilidades
- Guarantee the management and prioritisation of the customer demands and solve them
- Offer an unwavering quality to our customers
- Manage diverse requests
- Ensure an adequate communication and accompany the internal teams in case of major incidents
- Be in contact with the customers in different channels (calls, emails, chats)
Requisitos
- Fluent in Dutch and English
- Problem-solver
- Outstanding communicator and customer-oriented
- Keen to evolve in a start-up environment
- Flexible working on a Shift rotating schedule
- Happy to work at our Barcelona HQ
Diferenciais
- 🌎Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Barcelona office.
- 🌈 Commitment to Diversity and Inclusion: Be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced
- 📚 A dedicated annual L&D budget of €2000 for attending conferences and/or advancing your career through further education
- 🥗 Restaurant tickets
- 🔄 30 Days Sabbatical: Enjoy the unique opportunity to take a well-deserved break with our 30 days sabbatical benefit after completing 3 years of employment with SumUp
- 🔗 Referral Bonus: Earn additional rewards by referring talented individuals to join the SumUp team
Benefícios
- Office-first setup
- Commitment to Diversity and Inclusion
- Annual L&D budget
- Restaurant tickets
- 30 Days Sabbatical
- Referral Bonus
Faixa salarial
vazio
Carga horária
Shift rotating schedule
Tipo de contrato
vazio
Processo seletivo
- Apply now
Sobre a empresa
SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
Job Application Tip
- We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don't tick every box, it's ok too because it means you have room to learn and develop your career at SumUp.
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